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Terms of Use: Customers

EFFECTIVE 3/1/2026

1. AGREEMENT TO TERMS

By accessing Parts Portal (the "Platform"), you agree to be bound by these Terms of Use. If you are using the Platform on behalf of a company, you represent that you have the authority to bind that entity to these terms.

2. THE SERVICE

Parts Portal provides a digital interface for you to interact with your manufacturing partner ("Manufacturer"). Parts Portal is a service provider to the Manufacturer and is not a party to any contract for manufacturing services entered into between you and the Manufacturer.

3. INTELLECTUAL PROPERTY RIGHTS

  • Your Content: You retain all ownership rights to the part information, files, and specifications you upload ("Customer Content").
  • Our Technology: Parts Portal owns all rights, titles, and interests in the Platform, including the quoting logic, "standard formulas," software code, and user interface. You shall not attempt to reverse engineer, decompile, or bypass the logic used to generate quotes.
  • Confidentiality: 'Confidential Information' refers to any non-public CAD files, 3D models, engineering drawings, specifications, and messaging history on Parts Portal. Parts Portal agrees to protect your Confidential Information using the same degree of care it uses for its own trade secrets (and not less than reasonable care), utilizing the standards set forth in our Data Security Policy. Parts Portal shall not disclose your Confidential Information to third parties except to your designated Manufacturer(s) solely to facilitate quotes and orders.
    Limited License: You grant Parts Portal a non-exclusive, worldwide, royalty-free license solely to host, transmit, display, and process your Customer Content as necessary to provide the Services to you and your selected Manufacturer(s).

4. ACCEPTABLE USE & ITAR RESTRICTIONS

  • No ITAR Data: You strictly represent that you will not upload any "Technical Data" subject to the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Parts Portal is not an ITAR-compliant platform.
  • Data Processing & Optimization: Parts Portal processes part files using automated tools for geometric analysis and quoting efficiency. We may use de-identified structural metadata from uploaded designs to refine internal platform models and perform context caching. Your specific proprietary designs will never be provided to third-party public AI models for general training.
  • Prohibited Conduct: You agree not to use the Platform to scrape data, upload malware, or interfere with the Service’s security.

5. LIMITATION OF LIABILITY

Parts Portal provides the platform "As-Is." We are not responsible for the accuracy of the quotes generated by the Manufacturer, nor the quality of the physical parts produced. Any disputes regarding manufacturing quality or pricing must be resolved directly with the Manufacturer.

6. TERMINATION

We reserve the right to suspend or terminate your access to the Platform at any time for violations of these Terms or the Acceptable Use Policy.